Curse

Dreikki · Apr 25, 2009, 05:32 PM // 17:32

Yeah, I log into my NCSoft master account that has, according to the site, been created in 2004. My contact information is correct and so is my email. No problem there. It's just that I can't link my GW account because it has been linked to another account and I am 10000% sure I only have one account since I don't use other usernames than the one I've got on my working account.

EPO Bot · Apr 25, 2009, 06:18 PM // 18:18

I THINK i managed to send the right data to support. Now i only hope this wont take a month.

SharonC · Apr 25, 2009, 06:29 PM // 18:29

I have three accounts, because I maintain the guild storage account and have two accounts in my house, one of which is still unlinked since it was made recently from a Guild Wars trilogy box. I didn't realize that I had created an NCSoft master account for the guild storage account, but when I try to add the free storage pane to the guild storage, I get a message basically stating the key is used. Grrr.

Puddingbroodje · Apr 25, 2009, 06:35 PM // 18:35

Little problem:
I get to the store from this page:
http://www.guildwars.com/products/ex...orage_pane.php

Now i log into my NcSoft account.
Ik get this:

Quote:

Please select the Guild Wars® account you would like to apply this upgrade to.
[GW Icon] An existing Guild Wars® account not listed here [Button: Link & Select account]

when i press the button i get to another login page.
When i log in with my NcSoft account i get:

Quote:

Your account name should be between 5 and 12 characters, containing only letters and numbers, and starting with a letter. No special characters are allowed.

when i fill in my GW Account i get this:

Quote:

The specified account is already linked to another NCsoft account. Please contact Customer Support if you require additional help.

I never linked my GW account to my ncsoft account.
Can anyone help?

StarrTheInsane · Apr 25, 2009, 07:54 PM // 19:54

Exactly what I'm getting. I have my very first GW email from June 2006 when I started playing but no others in regards to my main account being tied to a master account there. I can't imagine any reason I'd have used a different email address to create an plaync account for it, so I'm totally at a loss on this one.

Dreikki · Apr 25, 2009, 08:28 PM // 20:28

Exactly my problem too.

Gummy Joe · Apr 25, 2009, 08:31 PM // 20:31

Same problem here, I sent a ticket to support in april '07, and now it says that my account is already tied

.

I hope that this gets fixed before the deadline, they have plenty of time to do it in.

code1101 · Apr 25, 2009, 08:54 PM // 20:54

I dont care much about the free tab as much as I care about not being able to link my gw2 account to my gw account. I fear that when gw2 comes out I might be asked again to provide my forgotten NCfost account ... now that would be awful not to be able to transfer your hom to gw2

Nessar · Apr 25, 2009, 08:59 PM // 20:59

Quote:

Originally Posted by code1101

I dont care much about the free tab as much as I care about not being able to link my gw2 account to my gw account. I fear that when gw2 comes out I might be asked again to provide my forgotten NCfost account ... now that would be awful not to be able to transfer your hom to gw2

Oh boy, I really hope this doesn't happen >.< While looking at the forums & ingame, several people would rage..

Dragonire · Apr 25, 2009, 08:59 PM // 20:59

Quote:

Originally Posted by code1101

I dont care much about the free tab as much as I care about not being able to link my gw2 account to my gw account. I fear that when gw2 comes out I might be asked again to provide my forgotten NCfost account ... now that would be awful not to be able to transfer your hom to gw2

My sentiments exactly. Of course, I figure that when GW2 comes out there will probably be a function in GW1 to do the linking, bypassing the need for a NCsoft account -- something like Golden Sun 1 & 2. :P

aapo · Apr 25, 2009, 09:14 PM // 21:14

I've just about had enough of this bull****. So now I created an account for NCsoft and I'm trying to link it to my guild wars account using that account name. It says that account name is linked with another NCsoft account? How do I know which account is linked to my GW account?

Sutech Specter · Apr 25, 2009, 09:19 PM // 21:19

No clue.
<-- *Sings* Stuck in the same boat.

MsMassacre · Apr 25, 2009, 09:27 PM // 21:27

For what it's worth, I am also in the same boat and am 100% positive I never created an NCsoft account before.

Supervillain · Apr 25, 2009, 09:29 PM // 21:29

Same boat, this is now becoming a ship.

Apparently I have an account with them but I've never purchased anything from them so I don't understand why I would have an account.

I contacted support but I've read they ask for your CD keys before they will help you -_-. Typical how I keep them in one place but NOW I cant find them xD.

ShadowofWar · Apr 25, 2009, 09:40 PM // 21:40

I am in the same boat with you. No idea how to get it unlinked or even get the account its linked to back. I do not remember ever making an ncsoft account. =/

Shayne Hawke · Apr 25, 2009, 09:48 PM // 21:48

Perhaps I'm off on this, but I thought that at one point, I was asked through the GW client to attach my GW account to an NCSoft account. I don't understand why the GW client can't give us the info on at least our NCSoft account name when we've logged in. Then it wouldn't have to be such a one-way allowance of information.

Asyntyche · Apr 25, 2009, 09:50 PM // 21:50

I had this happen a while ago, I had no idea my GW account had been linked to an NCsoft account. Turns out that the NCsoft account name was just the first part of my GW account i.e. the 'username' part of the e-mail address (with an underscore removed).

It could be that for some reason accounts were automatically created at some point, though i've no idea why they would be.

Nanood · Apr 25, 2009, 09:51 PM // 21:51

This is one the most common threads popping up. There are many on the same topic. Maybe we should have a sticky and people could post there instead.

I'm also in the same boat. And I'm sure that boat is a ship at the moment.

tom999 · Apr 25, 2009, 10:04 PM // 22:04

Is any1 else having the problem where they are making their first NCsift account then trying to link their guild wars account to it and then it says the gw account is already linked to another account?

Also I just tried to log in agen to NCsoft and it doesnt recognise my account which I created not 5 hours ago. It says: 'We were unable to verify your login. Either your login information was entered incorrectly, or the account system is currently unavailable. Please check the normal downtime schedule and announcements.

If you have a Lineage® II account, you may need to change your NCsoft password. Please use the "Forgot your password?" link to do so. Click here for additional help.'

WTH!?! How many problems can 1 company have. Would be so much easier if we got the free 4th year anniversairy storage pannel when buying 1 extra pannel from the gw store.

BenjZee · Apr 25, 2009, 10:08 PM // 22:08

how i set mine up i logged into my gw account and went to purchase something..when i get on to checkout stage this is where i did the account creatoin for ncsoft .... or connect to existing account